"Six Sigma for Sustainability: How Organizations Design and Deploy Winning Environmental Programs," a new hardcover book published by McGraw-Hill Professional, was co-written by Thomas McCarty, Michael Jordan and Daniel Probst, three Jones Lang LaSalle executives and experts in quality management and sustainability.

"Six Sigma for Sustainability" describes how organizations can use the power of Six Sigma quality management methods to conceptualize, implement and maintain environmental sustainability programs that provide measurable benefits to society and to the economic bottom line.

Drawing on their expertise and real-world experiences, the authors reveal how Six Sigma can help organizations develop a collaborative management model that includes key employees, independent subject-matter experts, suppliers and customers, and ultimately drives breakthrough performance on sustainability initiatives.

For example, the authors apply the Six Sigma principle of the "transfer function" ?the critical few activities that, when managed, meet or exceed the expectations of customers and other stakeholders ?to the development of corporate sustainability programs. In designing a program based on customers' view of success, an organization lays the groundwork for quality function deployment, also known as the "house of quality," which ensures alignment among the many corporate units and functions that will contribute to the sustainability program.